Privacy Policy

FoodKlore is committed to ensuring that your privacy is protected, and should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

To assist you, we offer this short summary.

In general, you can visit our sites without telling us who you are or revealing any personal information about yourself.

FoodKlore customers have the right to remain anonymous except in circumstances where personal information is required to complete a credit card or account transaction.

FoodKlore will not disclose the sender information or any personal information such as your name, address, email, telephone number to any person outside of the company unless the customer has authorised us to do so or unless required by law to disclose such information.

We adopt careful procedures to protect your personal information and use secure server software (SSL) certificate technology which is the industry’s best technology available to encrypt the information you send us when you place your order online.

If you are still uncomfortable purchasing online at FoodKlore.com.au that’s all right. You can contact our friendly customer service team on 0433 752 787 between the hours of 9.00am-5.30pm, Mon-Sun to arrange payment.

Collection and Use of Information

We use your personal information to fulfil your requests and serve you better, such as confirming and tracking your order, account registration, informing you of our new products which may be of interest to you, services and offers.

When you place an order or create an account, we ask for information such as full name of customer and recipient, e-mail address, billing address and contact phone numbers and other information relevant to your order.

The recipient phone number, which you provide to us when you place an order, is used for delivery purposes. On some occasions, the recipient may be called to schedule delivery. In such circumstances where you would prefer the recipient not be contacted, you need to advise us during checkout in our special requirements option.

PLEASE NOTE – FoodKlore will not disclose the sender information to the recipient unless specifically requested to do so by the customer.

Disclosure of Information

All information collected from you is used by us to take orders, send emails to you and provide the most pleasant, efficient delivery and customer service experience.

FoodKlore will not disclose the sender information or any personal information such as your name, address, email, telephone number to any person outside of the company unless the customer has authorised us to do so or unless required by law to disclose such information.

This means, under no circumstances will FoodKlore share, rent, sell or receive payments or services for disclosing customer’s personal information to any external company.

Security

FoodKlore uses secure server software (SSL) certificate technology which is the industry’s best technology available to encrypt the information you send us when you place your order. We are committed to ensuring that your information is secure and in order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Offline Payments

If you are still uncomfortable purchasing online at FoodKlore.com.au that’s all right. You can contact our friendly customer service team on 0433 752 787 between the hours of 9.00am-5.30pm, Mon-Sun to arrange payment.

Cookies

Our cookies do not contain any personal information about you and are used only to keep track of your current shopping session, to personalise your experience and so that you may retrieve your shopping cart at a later time. We believe that this can greatly assist us in providing you with the service that you desire and to enhance your browsing experience.

Changes to Privacy Statement; Consent

While we do not intend to make changes to our policies very often, it is always a good idea to double check when you visit our site to be sure that you have read and agree with our most current policy statement. We will not make any changes that have retroactive effect unless legally required to do so.

By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

If you have any questions/comments about privacy, please email us at info@FoodKlore.com.au 

Thank you for visiting www.FoodKlore.com.au 

  • Amazing Egyptian biscuits كحك and very fast delivery, light, sweet and great packaging ?

    Norhan Nofal
    6/02/2019
  • Best Om Ali and Roz bel Laban

    Ahmed IG
    5/25/2019
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